Shipping Policy

▶ Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Orders placed on weekends or holidays will be processed on the next business day.

During high-volume periods, promotions, or holidays, processing times may be slightly extended.

▶ Shipping Methods & Carriers

We ship orders using trusted carriers including:

Carrier selection is based on delivery speed, destination, and package size.

▶ Shipping Rates

We offer free standard shipping on all regular orders within the United States.

Expedited shipping options are available at checkout and pricing is calculated based on delivery location and selected shipping speed.

Shipping costs for expedited delivery will be clearly displayed before completing your purchase.

▶ Estimated Delivery Times

Estimated delivery times after shipment:

Delivery times are estimates and are not guaranteed.

▶ Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking updates may take 24–48 hours to appear after shipment.

You can also use our Track Your Order page.

▶ Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping addresses.

Mitt-Mount is not responsible for delays, lost packages, or additional costs caused by incorrect or incomplete addresses.

If an order is returned due to an incorrect address, the customer may be responsible for reshipping fees.

▶ Lost, Stolen, or Delayed Packages

Once an order has been handed to the shipping carrier, delivery timing and handling are outside of our control.

If your package is delayed, lost, or marked as delivered but not received, please contact the shipping carrier first.

We will do our best to assist with carrier claims when possible.

▶ Damaged Packages

If your order arrives damaged, please contact us within 24 hours of delivery and include photos of:

We will work with you to resolve the issue as quickly as possible.

▶ Order Changes & Cancellations

Orders cannot be modified or canceled once they have been processed or shipped.

If you need to request a change, please contact us as soon as possible after placing your order.

▶ International Shipping

At this time, we only ship within the United States.

▶ Contact Us

If you have any questions about shipping, please contact us.