FAQ
Shipping
▶ How long does shipping take?
Orders are processed within 1–3 business days and typically arrive within 3–7 business days.
▶ How do I track my order?
You will receive a tracking number by email once your order ships. You can also use our Track Your Order page.
▶ Do you ship internationally?
At this time we only ship within the United States.
Returns
▶ What is your return policy?
We offer a 30-day return policy for unused items in original packaging.
▶ How long do refunds take?
Refunds are processed within 5–10 business days after the return is received.
Product
▶ What surfaces does Mitt-Mount work on?
Mitt-Mount works best on clean, smooth surfaces. Follow installation instructions for best results.
▶ What is included in the 3-pack?
The 3-pack includes three Mitt Mount holders at a discounted bundle price.
Orders
▶ Can I cancel or change my order?
Orders cannot be changed once they have been processed or shipped.
▶ I entered the wrong address — what should I do?
Contact support immediately. We cannot guarantee changes after processing.